KLX Inc Sr Sales Representative in Cornwall, New York
Under limited supervision, serves as the point of contact for multiple customers (in excess of $1MM), including AOG (Aircraft on Ground) coverage for global customers. Attain or exceed monthly/quarterly/annual sales revenue and margin goals by maintaining highest quality and service standards. Develop new business through existing or potential customers.
Essential Job Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
Quotations (verbal and in writing) for stock and non-stock items (may include sourcing and spreadsheet process with Purchasing) ; Responsible for program and contract accounts with more complex customer specifics and requirements, higher value revenue, longer-term relationship, or are otherwise critical to the business
Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
Initiates customer contract bid process with Contracts team for new bids and renewals and is responsible for quoting long-term agreements (which may include bin management programs), determines pricing, best possible margin, and service offerings to the customer
Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses; Train, mentor and coach Sales Representatives; Other duties and responsibilities as assigned or required
Negotiates price, freight, terms, etc., Drive revenue and profit through both inbound and outbound calls by utilizing persuasive sales techniques (i.e. upselling selling, cross-selling)
Collaborates with Purchasing on the inventory purchases to support major customers; Recommend changes in products, pricing, and services by evaluating results and competitive developments and disadvantages to stakeholders/ other functions (i.e. Product line, E-commerce, Outside Sales)
Identify potential customers and develop new business based on product and market knowledge; work with sales management on establishing strategic customer relationships, long term customer contracts and value added service strategy; Identify existing customers who would benefit by having access to our e-commerce website; set up, train customers, and facilitate feedback between customer and internal e-commerce and IT teams on functionality and usefulness of e-commerce site.
Performs other duties and responsibilities as assigned or required
Required Minimum Qualifications:
Education: Associate's Degree in Marketing or Business Administration or Supply Chain or Communications or Related field of study
4-6 year's of related work experience
Proficient knowledge in all MS Office (Excel, Word, Powerpoint) applications
Education: Bachelor's Degree in Marketing or Business Administration or Supply Chain or Communications
Aerospace, Distribution or Logistics Sales
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.