KLX Inc Sales Representative in Cornwall, New York
Under general supervision, serves as the point of contact for multiple customers (not to exceed $5MM), including AOG (Aircraft on Ground) coverage for global customers. Attain or exceed monthly/quarterly/annual sales revenue and margin goals by maintaining highest quality and service standards. Develop new business through existing or potential customers.
Essential Job Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
Quotations (verbal and in writing) for stock and non-stock items (may include sourcing and spreadsheet process with Purchasing), for contract, quote entry and follow-up of quoted items with the customer.
Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
Negotiates price, freight, terms, etc.
Drive revenue and profit through both inbound and outbound calls by utilizing persuasive sales techniques (i.e. upselling selling, cross-selling)
Collaborates with Purchasing on the inventory purchases to support major customers
Performs other duties and responsibilities as assigned or required
Required Minimum Qualifications:
High School Diploma/Equivalent
2-4 year's of related work experience
Proficient knowledge in all MS Office (Excel, Word, PowerPoint) applications
Education: Associate's Degree in Sales or Marketing or Business Administration or Communication or Related field of study
4-6 year's of related work experience
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.